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VR Assistance

  1. I took my 08 RSV to the dealer to have a major service done . The service mgr call to tell me that one of the fork seals is leaking. I inquired about whether it's a warranty issue and he told me he didn't thinks so that the factor considers this normal wear, like brake pads. Oh yeah, I have just under 30k miles. Has any one else dealt with this will still in warranty? Thanks, Rich
  2. hi, I'm looking for the service manual for a 2011 rsv. Don't need it yet but it will need service and I;d like to do it myself.
  3. I have a 2006 RSTD, I am about to pull both tires off to have new ones put on, I have read and book marked several threads that I am sure will help alot. I read that i shpuld download and read the service manual and was wondering where it is located. I have the owners manual but that is all. Is there any other manuals I should download or get? This is a great site, thanks to all that help.
  4. The freely available service manuals offered by Juggler are great but the main service manual is for 1983-1985, the 1200series. Just purchased from Ebay store Green-Manuals the 1986-1993 1300 series manual for the fair price of $7.45. You will receive a CD by mail, free shipping, but will also receive a Email with a link to be able to download the PDF file for immediate use. Also comes with the later supplements.
  5. Its a long story with boring details but since you clicked on this thread, here you go: I signed up for Uverse on the 7th of December. This is Uverse internet, not digital Uverse TV. Uverse, for those who dont know, is the AT&T service that uses fiberoptic cables run in the alleys and streets and then a drop of copper pairs, (usually your existing phone line), to the house. In brand new affluent neighborhoods they run fiber directly to the house. I currently had DSL service at the 3 Mbps tier. Not super fast, but fast enough for me. It runs me about $35 a month. The Uverse sales rep offered to bump me up to 12 Mbps and drop the price to $25 a month for a year, with free install and free modem. I said 'sign me up!' Famous Last Words. We scheduled the install for the 20th of December, due to conflicts with work and other obligations we all have that time of year. (plus that allows time for the self-install modem to arrive) The technician will show up between 8 am and 8 pm. Ok...set aside a whole day and hang around the house and wait. The tech never showed....but my DSL internet stopped working that morning. Hours on hold, many calls made, rescheduled for the 28th of December. Another day waiting around my house all day, and again, the tech never showed. Still no internet, and still no Uverse. More time spent on hold and customer service is apologizing all over themselves, and promising it wont happen again...and I reschedule once again: January 4th, Wednesday. On the 2nd, i get a text on my phone confirming a tech WILL be there on the 4th. I left all the doors and gates standing wide open, all day. I am there all day. NO ONE SHOWS UP! Ok, I'm pissed! I call that night (hold for an hour)and they PROMISE there will be a tech here Friday. The phone rep even gives me the maintenance dept phone number. And the central office is only 5 blocks from my house. I live near the middle of this little town of 25,000 people. I'm NOT hard to find! I finally get a call Friday afternoon. This guy is 'subbing' for the primary tech, who I find out is a GIRL, and she is out for a family situation. Huh? For 2 weeks? So this guy is here in 2 minutes, tests the line, hands me a modem, we plug it in, POOF! data detected! I log in, sign up, and wow...instant internet! its MAGIC! He says they were supposed to send a modem 3 weeks ago...I said yeah the phone support people told me three times it was on its way. It never showed. He also apologized in person for the delays and the service, but said he was a substitute and the gal that normally does all this has been 'busy'...whatever that means. Well the end result is now my internet is working, and the speed is showing to be around 11 Mbps now....and the webpages and videos are loading QUICK! So...I spent about 17 days with no internet, no Netflix, no Hulu, no Youtube, no streaming music. I was able to so some limited surfing and email using the local 3G service on my ipad, and iphone, but its just not the same. Now the funny thing is: I had texted this female friend that 'my internet was down'...i get a couple of texts back and then she quips, 'well I thought macs didnt break!'...she knows I'm a mac person. I texted back that its the service, not the computer, the mac is fine. Just no internet working to the house. She wrote back a simple: 'oh' Shes a blonde, and a cute one at that, but thats the same thing as thinking that a nice expensive Sony Plasma TV will work even if there is no signal to it! I guess to some people the words 'internet is down' means the computer quit. Oh well. Things are getting back to normal here, and I got caught up on some shows I watch. I dont have cable TV and we are 50 miles from the nearest TV market so I only get about 3 channels of network crap, so this is kindve a big deal for me. Its my main source of entertainment, news, weather, sports, movies, email and so on. After all this, I can say its hard to imagine going back to the days of no internet. Is that what our great, great, great grandparents said about hot and cold running water? or electricity? Wow. Happily surfing again.
  6. When I left Don's, I must have packed too much stuff in the bags, (well, OK, I know I did) and my right bag is VERY stuck shut. I can release the front latch, but not the back one. I have tried pushing, pulling and every form of violent acts to get it open short of destroying it. My thought is somehow to take the hinge apart. it seems that there are two roll pins, front and back. I tried an easy out last night, but they didn't move. I called two dealers and talked with their parts and service guys, and the computer blowup didn't show the breakdown of the hinge. And the service depts, had never run into this problem. I'm now thinking if we have a small enough aircraft drill bit here, I might try and drill out the roll pin. (I'm assuming that there is one) Anyone run into this? Steve
  7. This week I find myself in yet another hotel with very substandard Internet service. As many of you know, I travel on a weekly basis and actually spend more nights in hotel rooms each than I do at home. Now I'm not all that picky and the company that I work for is fairly conservative when it comes to how much I should spend on hotel rooms so I stay in mid grade hotels and about 95% of the time, I stay at Comfort Inns. There are really only a handful of things that I expect. A very clean room, a coffee pot and decent Internet service. I keep pretty good records of which ones are pretty good and which or not and won't return to one that doesn't meet my few expectations. Now, ALL Comfort Inns have either wireless or hard wired internet service. Some have both. I find that about 40% of them actually work pretty darn good, maybe another 30% are acceptable and the remaining 30% make me want to Now HERE is my biggest complaint. If I am at a hotel that is having a problem with their Internet service. Most of the time, about 99% of the time, they give me a phone number for their service provider and want me to call them. That is my rub. It is NOT my problem...it is THEIR problem. I know that my computer is working properly. I have no desire to spend one to more hours on the telephone with THEIR service provider helping them troubleshoot THEIR problems. I have done it once or twice and it ALWAYS turns out to be a problem with either the provider or the hotel hardware. It has NEVER...not a single time, been an issue with my computer. So, why should I...a paying guest...be asked to call and spend my evenings helping to troubleshoot THEIR issues? You all know the routine...."have you tried restarting your computer"...OK...."let's go into your settings"...."do you how to run a command from a command line prompt"....yadayadayadayada.......................... "OK...the problem seems to be on our end...............".... YOU THINK? It happened again last night and sure enough, they wanted me to call the service provider. I said no thanks, I don't work for you. Please call them yourself and get the problems resolved. About 10 minutes later, the service provider actually called ME. He asked if I was using Wifi or the hardwired connection. I told him that I had tried both with the same results. I get an excellent Wifi signal and have no problem connecting. I also have no problem connecting via the hardwired connection. In both cases though, it works and then stops and then 3 or 4 minutes later...works again. I click on a link and it times out...I click again and it opens. "OK sir.......have you tried restarting your system". NO...I have NOT restarted my system and I'm NOT going to either. I'm also not going to open my settings.....I DON'T WORK FOR YOU or the HOTEL! You guys figure it out. GOODBYE. OK.....rant mode off............
  8. Well found out my local dealer is closing at end of the year I bought my first bike thre when I was 18 had great service from them all these years now to find that kind of service elsewere have 3 other dealers futher away not sure how there service is going to talk to service manger and see if he is going to go some were else or give it up
  9. happy holiday season to everyone. i,ve been wanting to send some small token of thanks to our troops overseas. i dont personally know anyone so i was looking at ways to do it when i found this website, anysoldier.com. after looking it over it seemed pretty legit and well meaning. they have lists of real deployed servicemen/women who are the contacts to 5 to ??? number of people and can distribute the packages. you can chose who to contact based on service branch, area of deployment, unit origin or whoever you want. the package is shipped by you directly overseas so it seems on the up and uo. i was wondering if anybody has done this or knew anything good/bad about this website before i commit ???? thanks al:fingers-crossed-emo
  10. NOt very happy this afternoon. Today started out with me going to have my new Dunlop E3 rear installed on the Venture. Arrived at Cycle Nation about 9:45am. They quickly took my bike in to the service bay. I spoke to parts about a price match from Motorcycle Superstore and got $30 refunded. That's when the "Happy" feeling went south. Turns out that their warehouse sent the wrong size tire. That wouldn't be too bad, but service already removed my rear tire from the rim. So they gave me a ride home and I wait till the correct tire comes in to be installed. Hopefully by Wed. It's always something...
  11. Placed an order with Cruiser Customizing 2 weeks ago. I used them a few times in the past but had some issues with them back then so I didnt order from them anymore. I tried them again thinking that maybe things improved, ordering a Kuryakyn chrome caliper cover from them but 12 days later it still hasn't arrived. The answer they provided via emails only shows they have no real desire at true customer service. If they think a 4 week window for parts delivery is ok then there are plenty of other sources out there for parts. Out of all the sources that i have ordered from, CC seems to be one of the worst. I have used Jake Wilson, Competition Accessories, Phat Performance just to name a few and plenty on Ebay and none of them took that long for a part to arrive. Ok, just venting here...... The pasted item below is from our emails: first is down at the bottom and gos up. Why you would ship a domestic order through International mail makes no sense. The 200 to 300% reduction in shipping costs are on your end, not mine. My $8.00+ shipping charges most certainly would have covered shipping via Priority mail. And there is a tracking # on my order. The part has sat in Orlando Fl for 3 days now. If the answer you provided was supposed to make me feel better it did not. Your shipping policies are atrocious. No item should take 1-4 weeks to be delivered domestically. From: "orders@CC" To: ruffrider99@bellsouth.net Sent: Mon, October 24, 2011 12:32:35 PM Subject: RE: Customer Request: Order Status (LTK494019862879X) Good evening, Your order shipped 10/12/2011 via International Mail. There is no tracking number on these shipments, we do this to dramatically reduce the cost of shipping (sometimes 200% -300%). Shipping International is generally 1-4 weeks for delivery but can take up to 8 weeks just depending on customs. If you do not receive it by the 8 week time frame please let us know and we can review the shipment and reship if necessary. On a side note I believe we are currently trying to use another service as we are aware of the problem as well. I apologize for the wait and hope to have better service for you in the furture. Did you hear? Cruiser Customizing now has gift certificates! A great way for you to get them EXACTLY what they want. Please feel free to give us a call if you have any questions or you would like to place an order! Follow this link to order: http://www.cruisercustomizing.com/gift_certificates.cfm Got a question? Check out our Knowledgebase. http://server.iad.liveperson.net/hc/s-17836517/cmd/kbresource/kb-2586985740911639929/front_page!PAGETYPE Thank you, Did this email answer your question? Please provide us a quick feedback: https://server.iad.liveperson.net/hc/s-17836517/web/ticketpub/feedbackController.jsp?tid=LTK494019862879X&mid=290797746 CruiserCustomizing - Shared Passion. Individual Style. http://www.CruiserCustomizing.com ______________________________________________ Subject: Customer Request: Order Status Contact Information Email: ruffrider99@bellsouth.net Order Number: W20691952 My question is about: Order Status Additional Info: I placed an order on Oct 12 and as of today, 12 days later it still has not arrived. The shipping method you use is one of the worst systems I have ever seen. Why you use DHL is lost on me. As a Postal Service employee im aware of all the shipping methods. The delays are huge when you ship items through DHL. For what I paid for shipping you could have just shipped it in a small Priority box and it would have been here within 4 days. I have ordered plenty of bike parts over the years and the only time I ever had trouble was when DHL was involved last year with another company. This could certainly keep me from buying any more parts from CC in the future. Standard Parcel Post shipped directly through the Post Office would be faster then DHL.
  12. Veterans Affairs Canada has just produced a new video honouring all veterans and pointing them towards Veterans affairs across Canada. It goes from coast to coast showing some veterans and listing their names and the theater they served in. There is a B. Tessier with his wife and his RSV shown early in the video, does anyone know him or if he is a member here? I would like to thank everyone for their service of their military no matter where you lived or served, the service you performed is greatly appreciated! http://www.veterans.gc.ca/eng/video-gallery/video/9010 Brian
  13. We don't have a lot of Ventures in this area that I live in, but spotted a beautiful black Midnight in Broxton, GA yesterday just before lunch time pulling into a service station. Was it anyone here? This is on US 441.
  14. The Haircut One day a florist went to a barber for a haircut. After the cut, he asked about his bill, and the barber replied, 'I cannot accept money from you, I'm doing community service this week.' The florist was pleased and left the shop. When the barber went to open his shop the next morning, there was a 'thank you' card and a dozen roses waiting for him at his door. Later, a cop comes in for a haircut, and when he tries to pay his bill, the barber again replied, 'I cannot accept money from you , I'm doing community service this week.' The cop was happy and left the shop. The next morning when the barber went to open up, there was a 'thank you' card and a dozen donuts waiting for him at his door. Then a Member of Parliament came in for a haircut, and when he went to pay his bill, the barber again replied, 'I cannot accept money from you. I'm doing community service this week.' The Member of Parliament was very happy and left the shop. The next morning,when the barber went to open up, there were a dozen Members of Parliament lined up waiting for a free haircut. And that, my friends, illustrates the fundamental difference between the citizens of our country and the politicians who run it. REMEMBER: POLITICIANS AND DIAPERS SHOULD BE CHANGED OFTEN AND FOR THE SAME REASON.
  15. We're in the middle of a long weekend in my home state Down Under. Last Tuesday (it's now Saturday) I had my bike booked in to the local Yamahaha dealer for a 40,000kms service and a new rear tyre. Was supposed to pick it up the following day after it had been allowed to cool so the valves could be checked or whatever they do at the 40k service. Mid-morning Wednesday I'm told that the 'parts' they needed hadn't arrived on the courier service and it would be another day. "No problems", sez me. I'll get a lift in to town with a work colleague the next day. That night the dealer rings to tell me that his mechanic has stuffed his back "putting my carbies back in" and is off work - hopefully back on deck "later in the day". He would let me know by 6pm if it's right to go by the next morning. I did not hear back from him so I cancelled my lift with my friend. I gave him until noon Friday to ring me but I heard nothing. Meantime the daily train has passed through so I've missed that. Mid afternoon I ring to see how it's going and I'm told that the job card is being written up "as we speak and she's right to go." "That's fine," sez me. "But how do I get in to pick it up?" (Mind you I'm 25kms out of town with no other wheels as my pillion is away in the car visiting family.) Stony silence from the other end. I'm waiting for something like, "No worries. We'll slip out and pick you up", or "Give us an hour and we'll pop it on a trailer and deliver it to you." Nuh. No such offers. I abruptly told them to lock it up in the workshop and I'll pick it up on Tuesday (after the long weekend) when everybody's back at work. I also let it be known that I planned on taking off for a couple of days riding but that was now impossible. I'm sure the tone of my voice at that stage expressed my complete and utter dissatisfaction. So, tell me - how does a one day job turn in to a week? Just like it did above. Wonder what sort of 'compensation discount' I'll get. Unfortunately the closest other Yamahaha dealer is an hour and a half away.
  16. As you know my sister in law died in a crash on Monday. The service will be held today and my brother in law posted this.. yesterday Shirley's service will be tomorrow at 2:00pm Atlantic time(1:00 eastern). I would appreciate anyone, anywhere, with a motorcycle to fire it up at 3:00 Atlantic as there will be a huge motorcycle parade to bring Shirley home and I want to ensure that motorcycle thunder is heard in heaven. Thanks in advance...Fred and Stacey so that would be 4:00 pm eastern etc...
  17. Well back on July 24 I laid my motorcycle down. Here is a post of the damage. http://www.venturerider.org/forum/showthread.php?t=62041 It was on a Sunday that it happens. With the dealers being closed on Mondays and me living on the south side of Indy I sent email to Dreyer Honda South. I told them I had a Yamaha RSTD and what had happen. Ask them if they could get the parts and fix it for me. I got a call that Tuesday morning from there service manager. He said they would love to do the job that they could get the parts. Well in a few days after that I had the check from the insurance company. I told the service manager that when they had all the parts in there dealer ship to give me a call and I would bring it in. Because I could still ride it and did not want it to be in the shop for a few months. He said Yamaha had all the parts in stock and it would take a few weeks to get them in. Well about two and a half weeks later they call me and said they have all the parts in but the front headlight ring. That if I could bring it in they would get the parts on it. Now they had down that it would take 6.5 hours labor. So I drop the bike off and I ask the service manager when it would be done he said this time next week. I told him I need the bike that next weekend. Well after they had my bike for a week I called them to see if it was going to be ready the guy that answer the phone went to look and came back and told me all the parts are setting next to the bike in the box. Well I said they have not touch it yet. I was not a happy camper. Then I find out they was still missing four parts. Well after me telling them I was not happy with them for having me bring it and saying they had all the parts but the one and plus that we talk about me bring it in when they had all of them and ready to do the job. I got my bike back the next evening with the parts they had in on it. Then the service manager tells me that when the windshield, front headlight ring, and reflector for crash bar for saddlebag was in I could bring it back and they would put it on while I waited. So I get a call yesterday and they said the rest of the stuff was there. Could I bring it in and they would put them on. I said you get them on while I wait today they said no we will have them on by Friday. I said that’s not want I was told the last time I pick the bike up. So I told them I would bring it in today. But that I need the bike Friday because I had a field meet to go to this weekend. Well after we had talk on the phone. I got to thinking they had not done good on their word has far timing. So I went up to their shop and got the rest of the parts and brought them home and put them on myself. I got the parts on in about two hours. Bike is now all done and back looking like it should. So I would have to say I give them a grade of D. The work they did was done right it’s just what they tell you and what really happen is off .
  18. Hi guys and gals, Just added a 99 Venture with 55k to my Honda 1100 Sabre, which I love, but the Venture is popping on decel and has bad off-throttle responce so I think a rejet (cleanning at a minimum) is needed. Play around with Sabre jetting all the time so just need pointed in the right direction. Just ordered a service manual on CD. Came with new Metzlers, battery, clutch so she should be ready to go. Anything else I might need to check with this many miles? Valve adjustment? Thanks in advance. Oh ya, what's a decent driver backrest for cheap?
  19. Here is a link to a Netherlands Venture site that has posted the 83-85, 86-93 and the 99-2010 Owners manuals. It also has access to the Service Manuals as well. http://www.yamahaventure.nl/en/usermanuals.html Brian Thanks to the Venturists in Holland for putting these books online.
  20. Where is the relay located on a 2009 RSV. Mine has been replaced by a non self cancelling and I want to put the original back in. The service manuals on this site seem to indicate that it is under the rider seat? If so, it must be under the battery then? Thanks
  21. Some of the best ideas seem to pop up during casual conversations. This one, raised between the salt-shot-and lime is no exception. More often than not when talking about service received from a dealership it is to complain about the quality of service, the cost of the service or the lack of service. However, every now and then, someone takes the effort to identify a dealer who goes out of their way to provide exceptional service. It was suggested that whenever such a dealer is identified that a thank you letter be sent to the dealer from the Venture Riders thanking them for their service to one of our members. Letters of compliment mean a lot to dealerships, the service managers, and the respecive technicians. So, whenever anyone has an exceptional experience with a dealership or any other service provider, if they will send me a PM providing the name/address of the dealership, the names of the parties involved, and the date of the service, I will generate a letter from the Venture Riders thanking them for the service provided to one of our members. And if memory serves me correctly, this was suggested by Erv and Teri (Pakidaho) somewhere between the home brewed beer and the Taquila...
  22. I bought a used trailer hitch and luggage rack off ebay that was delivered today. Unfortunately, the seller did not include the mounting bolts nor instructions. So, to my point, I called the manufacturer of the hitch and spoke to the owner. He overnighted me all the necessary hardware and detailed instructions at no charge! I paid anyway of course. Superior service from a vendor I have never done business with before. 5 Stars. He does make triple trees for the Venture as well, so I thought I would put a word out for him. http://www.xf6-custom.com/
  23. Does anyone know what the resistance reading should be from the starter cable connection to ground. My friend's '82 Yamaha has 0.2 ohms. This seems low to me. Can not find any info on reading in service manual. Frank
  24. Just watched the documentary on tv. It gives you more appreciation of what our military service men and women did and do to sacrifice for our freedom. Thank you very much.
  25. I'm just trying to insert a photo into the bottom of my message.......so it appears as the picture it is......i.e. not a link or an attachment. (oh, and not part of my signature, as I already have!) What is the simplest/fastest way, without having to subscribe to any new third party service. Thanks, guys. Mike
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