usnmustang

I appologize up front as this may turn into a lengthy post, but I need advice from you all. Background; I bought my 07 RSTD late last year from a local dealer with a good rep. I was originally looking at a different Yamaha (1300 Tourer) and had fully researched it when I found my RSTD for the same sale price ($8,999). I figure it's late in 08 and they need to get the 07 off the floor so they are offering a great deal. I couldn't pass it up so I got the RSTD. When I was doing my financing, the 'finance guy' offered my an extened warranty that would cover the bike for 48 months after the 12 month factory warranty ran out. I had no clue that the Royal Star was supposed to have a 5 year factory warranty (which I learned later from this site and verified in my owners manual), so I bought the extended warranty. Left that day showing 0000.1 on the odometer none the wiser. Revelation; I figure I don't need the extended warranty so I go to the dealer and tell them the situation expecting them to either give me the money back or credit my account. So after the initial "oh, you only have a 12 month factory warranty... oops, that's a royal star." discussion with one of the finance folks, she admitted that I should not have been sold the extended warranty. :bang head:She also said they would cancel the extended one and credit my account. Great! Says she need to verify paperwork and she'll be back. Problem start; She comes back and tells me that the bike does have a 5 year warranty, but that it's mechanical only. Now there was no mention of this when I bought the bike and I signed no paperwork stating that I was accepting a bike with other than a factory warranty. I explain this to her and want to know why the bike isn't under a full Yamaha factory warranty. I am told that the dealer gets some bikes in from the manufacturer this way and that is why they can sell them at such a good price. She then tells me that she the dealer invoice stated mechanical warranty only. I ask her why I wasn't told this and made to sign something when I bought the bike. Deer in the headlights. I then explained that if I bought the bike assuming I had a full warranty, even if for only the 12 months I was told, and then found out that it was only a 'mechanical warranty' that was not disclosed that they pulled a 'bait and switch'. Deer in the headlights with a heavy oh crap undertone. Work in progress; She told me she would have to look into the file, corner the original finance worker, talk with her boss, blah blah blah. I told her I understood this wouldn't get fixed over night and that it might take a bit to clear up. I also told her that her dealership had a good rep and so did Yamaha and that I fully expect them to take care of me with a full warranty. "Well, I need to talk to Yamaha, blah blah..." but I will get back to you tomorrow or early next week. My thoughts; So I am leaning towards letting them have a chance to work this out. I am not sure if the dealer wants to call the mother ship and tell them they illegally sold a bike, basically putting themselves on report. I figure the 50lb heads need to get together and figure out a solution. Could be, they will warranty the bike for the 5 years for the parts that aren't covered by Yamaha, but I need to make sure I am covered no matter where I take the scooter. Advice; This is where I need your help. Do I give the dealer a couple of days to work this out? Do I call Yamaha customer service first thing tomorrow and intervene before they have a chance? This could mess up the dealer trying to fix it. Is Yamaha Customer service the right place to start if I have to call? Has anyone heard of a 'new' bike being sold with anything other than a factory warranty? And the piece de resistance, what is considered 'mechanical'? Throttle? Forks? Springs? Shocks? Brakes? Again, I appologize for the length, but I needed to get this out.

Yes, the standards are held in with a pin and ring under the top layer so they won't come out.

So I was trying to come up with a plan to mount flags onto my RSTD for PGR rides and for whenever the mood stuck me. Since I ride one up and don't have a passenger backrest, I came up with this idea for putting some flags up while I ride. I basically came up with a plan to make a bracket that took the place of the passenger pillion. Not something for the interstate mind you, but it works great in town and turns a lot of heads. Just a few pics here, but there are more in my profile album if you are interested. Love being able to fly old glory with pride.

RandyR, I posted some pics of the Utopia Backrest in my profile if you want to see what it looks like on the RSTD. I never had it mounted with the passenger seat on, so I don't have pics of that.

New pics posted in my profile. Not the best ones, but they show the final product. I am going to remake the brackets with thicker aluminum, the 1/8" isn't holding up to the vibration.