ediddy Posted May 15, 2014 Share #1 Posted May 15, 2014 I downloaded an update to ccleaner yesterday and a program called Tuvaro has hijacked my home page. Every search I do to find how to remove this programs wants me to download a program to remove it. I'm hesitant to download. Anyone know how to get this program out of my computer? Still using windows XP. Link to comment Share on other sites More sharing options...
Monty Posted May 15, 2014 Share #2 Posted May 15, 2014 Start up in safe mode & try to remove it from there. Link to comment Share on other sites More sharing options...
GAWildKat Posted May 15, 2014 Share #3 Posted May 15, 2014 http://www.wikihow.com/Get-Rid-of-Tuvaro-Toolbar-Virus Link to comment Share on other sites More sharing options...
Monty Posted May 15, 2014 Share #4 Posted May 15, 2014 http://malwaretips.com/blogs/tuvaro-toolbar-virus/ Link to comment Share on other sites More sharing options...
ediddy Posted May 15, 2014 Author Share #5 Posted May 15, 2014 Thanks for the replies. Do you think the programs that were recommended to download are legit? I am sceptical of some of these. Thanks Link to comment Share on other sites More sharing options...
Monty Posted May 15, 2014 Share #6 Posted May 15, 2014 I know that Malwarebytes is good. Another good one is www.superantispyware.com Link to comment Share on other sites More sharing options...
Monty Posted May 15, 2014 Share #7 Posted May 15, 2014 Oh...& next time you update CCleaner, only get it from Piriform. That's who makes it. Link to comment Share on other sites More sharing options...
GAWildKat Posted May 15, 2014 Share #8 Posted May 15, 2014 Monty is right, also like spybot search and destroy myself, ccleaner is good, you just opted in into one of it's sponsored programs. happens to the best of us. Link to comment Share on other sites More sharing options...
videoarizona Posted May 15, 2014 Share #9 Posted May 15, 2014 Spybot, Malwarebytes and CCleaner are good safe programs. Avast is also one of the best anti-viri program out there... david Link to comment Share on other sites More sharing options...
videoarizona Posted May 15, 2014 Share #10 Posted May 15, 2014 Sorry...forgot to add...in some cases tuvaro also can be initially uninstalled in XP by going to the "programs", "uninstall" area and uninstalling the toolbar which may ahve started your problems. Then use CCleaner to clean the drive and registry. If still an issue, then try Malwarebytes to see if it picks up anything else. I don't know if there is a rootkit installed....if so...that may take specific manual work to delete fully. david Link to comment Share on other sites More sharing options...
Jara Posted August 5, 2014 Share #11 Posted August 5, 2014 Another good removal tools is Adwcleaner. Manual removal: http://soft2secure.com/knowledgebase/tuvaro Link to comment Share on other sites More sharing options...
Barrycuda Posted August 5, 2014 Share #12 Posted August 5, 2014 Oh...& next time you update CCleaner, only get it from Piriform. That's who makes it. +1. that is what I have been using and its been most excellent Link to comment Share on other sites More sharing options...
Mike G in SC Posted August 5, 2014 Share #13 Posted August 5, 2014 Might try, in this order: RKILL (root kit killer- free,,, stops some processes that hide viruses ) TDSSKiller (similar function -from Kaspersky - free) Junk Ware Removal Tool (free) Then use your AV scanner. These are all free and can download,,, if your PC will let you. Read up on anything before you use it. The Junkware removal tool took care of a nasty root level bug, like you have, on my wife's PC that nothing else could find. Link to comment Share on other sites More sharing options...
djh3 Posted August 5, 2014 Share #14 Posted August 5, 2014 I use Avast anti-virus (free) malwarebytes also free and if it still has issues spybot. So far so good. I did get some kind of PIA junkware that downloaded with something else I wanted. you kind of have to watch exactly where and what button you are actually downloading. Some of these bugs are so bad you have to reformat. Most of those I have run across have been imbedded in something and you have no idea. You can also try to restore to previous date, but it sill leaves the junk on there. Now if they only made some sort of junkware remover for the bloatware on my phone I dont care to have. Link to comment Share on other sites More sharing options...
Venturous Randy Posted August 5, 2014 Share #15 Posted August 5, 2014 About a month ago I had an Adobe update that popped up and it did not want me to cancel so I did the update. It ended up changing my homepage and screwed up several things. I ended up having to go into "programs" and uninstall everything with that date on it. Well, it popped up again this morning and to stop it, I had to go to "task manager", because to "X" out or "cancel" did not work. What's happening here? RandyA Link to comment Share on other sites More sharing options...
Flyinfool Posted August 5, 2014 Share #16 Posted August 5, 2014 That "update" that you can not cancel is the malware. If it keeps popping up you may have it on your machine and it keeps trying to get you to install it. Use all of the above suggestions to try to get rid of what ever is causing it. Link to comment Share on other sites More sharing options...
Condor Posted August 5, 2014 Share #17 Posted August 5, 2014 I started getting a bunch of malware pop ups and ran everything known to God to clean the stuff off the computer, but it still kept coming back. The hard part was it acted sporadically. We finally nailed the damn thing. My Wi-Fi router had been hacked and the settings had been changed. Went in and changed all the settings back to what they were originally and I'm now running great. So it might be something to look into if you're having a problem getting things back to normal.... Link to comment Share on other sites More sharing options...
billmac Posted August 5, 2014 Share #18 Posted August 5, 2014 Same thing happened to me and had to use the restore option on the pc set it for about a week or so before the download and everything is working like normal now, Link to comment Share on other sites More sharing options...
coast_of_maine Posted August 5, 2014 Share #19 Posted August 5, 2014 Oh...& next time you update CCleaner, only get it from Piriform. That's who makes it. Filehippo.com is another good source of clean programs Link to comment Share on other sites More sharing options...
Illinois Posted August 5, 2014 Share #20 Posted August 5, 2014 Same thing happened to me and had to use the restore option on the pc set it for about a week or so before the download and everything is working like normal now, +1 Link to comment Share on other sites More sharing options...
Bodaggit23 Posted August 5, 2014 Share #21 Posted August 5, 2014 We have to be very careful when installing and updating programs to actually READ each screen before clicking "OK". Many of these things get installed because the user got tired of reading and just kept clicking "OK" to get it installed or updated. Not saying that's what happened here, just stating in happens. Link to comment Share on other sites More sharing options...
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