Art708 Posted June 17, 2009 Share #1 Posted June 17, 2009 2 weeks ago I was ranting and cussing the Yamaha dealer here in Charleston. Today I took my RSTD to the dealer in Sumter,SC (Xtreme Sports) to see what they could tell me about my crappy running bike (which the Chas'n dealer said was running just fine.) They got the bike in the shop within 15 minutes of my arrival and 3 hours later I rode off with a great running motorcycle. I honestly was ready to trade this bike off for something ....almost anything....except a Stratoliner. It was so nice to find a service manager who cared and a mechanic who knows his trade and does it well. I will not hesitate to ride 100 miles to this dealer again if I need to....I am happy and satisfied!! Art Link to comment Share on other sites More sharing options...
Tombo Posted June 17, 2009 Share #2 Posted June 17, 2009 Glad to hear you were able to get things straightened out. When these bikes are running right they are a true joy. It shouldn't take much to keep it that way. Enjoy the ride! Link to comment Share on other sites More sharing options...
whozleft Posted June 17, 2009 Share #3 Posted June 17, 2009 So what did they find wrong with it? Link to comment Share on other sites More sharing options...
gibvel Posted June 17, 2009 Share #4 Posted June 17, 2009 So what did they find wrong with it? Link to comment Share on other sites More sharing options...
Art708 Posted June 17, 2009 Author Share #5 Posted June 17, 2009 dirty, mis-adjusted carbs they said. Link to comment Share on other sites More sharing options...
RossKean Posted June 17, 2009 Share #6 Posted June 17, 2009 A good motorcycle mechanic is worth his weight in gold; especially if you can find one who knows and truly UNDERSTANDS a Venture. I have not had much luck with those in my area and I would not hesitate to take the bike to someone good anywhere within a couple of hundred miles. For now, I am relying on my own (very modest) skills and help from this forum whenever I have to do something. Anybody recommend someone within a few hours of Fredericton, NB? Heck, I would even do an overnight somewhere, if I had to. Ross Link to comment Share on other sites More sharing options...
Mike G in SC Posted June 17, 2009 Share #7 Posted June 17, 2009 Art, Glad it worked out so well. I was impressed that they got you in so quick (Saturday call to get a Tuesday appointment (shop closed Monday). I'm headed there in the morning for tire work. I've been dealing with them for 4+ years. I bought both Yamahas used from individuals but they treat me like family and gladly transferred warranties to me. They don't try to spend your money. When you talk to Al, he asks a lot of questions to figure the problem. He will even work with you over the phone to see if you can fix or diagnose the problem where you are. He and I walked through hooking my RSTD to gravity feed when the fuel pump died. Then, like you said, Matt fixes stuff and waves a wand and it's good to go. They also don't give you crap about doing something other than 100% Yamaha. Great people in parts and sales too. And Dick, the owner supports the local Star Rider groups. You won't find many dealers like Sumter Extreme Sports Yamaha. Mike G. Link to comment Share on other sites More sharing options...
Wanderer Posted June 17, 2009 Share #8 Posted June 17, 2009 I concur! Won't go any where else it I can avoid it. Link to comment Share on other sites More sharing options...
Mike G in SC Posted June 18, 2009 Share #9 Posted June 18, 2009 So, for the rest of the story,,, I went to Extreme Sports today to have them remount my front, thinking I lost the bead. Loosing a pound or two a day. They took a good look and found a pin leak in the tire near the bead/rim. I needed a new front tire. But still had good tread. As it turns out, I was only about 2k short of needing the rear so, I had them replace the rear too. They gave me a fair discount on the tires and labor. But here's the good part: They reached the Avon rep after I left. As the front tire had right at 1/2 tread remaining and should not have a hole there, Avon comped the tire. They called me at home to tell me they would be putting a credit back on my card for the cost of the front tire. Art,,,,,, what you said !!!!!! Link to comment Share on other sites More sharing options...
Danimal Posted June 18, 2009 Share #10 Posted June 18, 2009 Anyone who can should go to this dealer. Support them and tell them why you are supporting them. They deserve it. Now if I could just make the trip for an oil change:thumbdown:I guess that's a bit too far for me but I wish they had gone into business near me! So great to hear about happy endings. Link to comment Share on other sites More sharing options...
Yammer Dan Posted June 18, 2009 Share #11 Posted June 18, 2009 Can we all go to this one?? The one in our Charleston ( WEST by GOD) won't even talk to me. All they sell is 4-wheelers I think. You can stand around and look at their bikes all day and no one shows. Could fire one up and take it for ride. Don't think they would notice. Link to comment Share on other sites More sharing options...
Sleeperhawk Posted June 19, 2009 Share #12 Posted June 19, 2009 I have been using ExtremeSports for 4 years now, and no complaints with them, they may have a complaint about me though My 05 RSV, I did not buy from them, but they work with warranty issues and never gave me a hassell. So I bought my 08 RSV from them and got a fair deal on the bike too. So I have been recommending them now for a long time. A great dealership, now if I could only find a car dealership like that locally. Link to comment Share on other sites More sharing options...
Art708 Posted June 19, 2009 Author Share #13 Posted June 19, 2009 They are great people, for sure. They will definitely get all of my business. I'll gladly ride 100 miles there instead of 5 miles to my local dealer. Art Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now