Service from Southwest Moto Tire

[V7Goose]

Just an FYI on my most recent order from Southwest Moto Tire in Tucson, Arizona. I have ordered from them many times before and always received the tires within 2-3 days (standard free shipping). I always considered this fantastic service.

 

I just placed an order for three tires last Wednesday - Fed-ex shipping confirmation estimates delivery NEXT Wednesday - full 7 days. May not be too bad, but it is a far cry from what I have come to expect from SWMT. Can't say if this is due to the new owners or just a strange set of circumstances, but thought I'd at least share the info.

Goose

[pegscraper]

They quit carrying the Avon tires in WWs a while back too. That right there loses their business from me, no matter what the service is like. Gotta have my WWs.

[skydoc_17]

Hey Goose,

Perhaps one or more of the tires you ordered were not in stock at that location. I have noticed that many companies are not keeping as much inventory lately. It could be nothing more that tire shipped to them, then shipped to you. Just a thought,

Earl

[Bummer]

Three weeks ago I got a set of Avons from SWMT. I ordered 'em Thursday afternoon. They were here Monday evening. Seemed about normal to me. For SWMT, that is.

[rek58]

Same experience as Bummer, ordered two Avons on 3/19, they just showed up, Monday 3/23. Not too bad from AZ to MA. Luckily the weather is a little on the cool side this week so I'm not going to mind tearing the bike apart to replace the tires.

[BOO]

I've always had good service with them also.

A few years ago I ordered a tire and it showed up in 3 or 4 days BUT it was shipped from "Parts Unlimited".

Jerry

[jrcain32]

One of the tires you ordered must be at a warehouse in some other part of the country. I know they have one in Florida and one in Tennessee and I'm sure in other places. I just ordered and received a new set of Michelin Commanders and they came to me from Tennessee. That's understandable with me being in Alabama. They have alway given me great service. I was worried about manufacturing date on my tires. The rear had a date of 0309 (3rd week of 2009). The front was not a good but I'm not complaining, 4307. This is my 4th set of tires from them and will I will continue to use them.

[Condor]

I just ordered a set and the shipping time was a little longer than usual, but not a big deal.

[Mikealiasmike]

I just ordered 2 tires on the 17th from SW MOTO and their supposed to be here today in Iowa. Seems pretty long since friend ordered a tire the same day sent from California and a different company and got it in 3 days. Tires I ordered were in stock. God Bless. Mike

[V7Goose]

Thanx for the various responses, all. Sounds to me like their service is remaining pretty good, but perhaps not quite as fast as it has been in the past. I wouldn't be surprised if my case was simply an anomaly that might have happened even before the change of owners, but I have no way of knowing since it never did. I'll probably continue to use them too, but I will no longer assure others that they will get their tires in 3-4 days like I always have in the past!

Goose