BlueSky Posted April 22, 2015 Share #26 Posted April 22, 2015 Glad you got your money back. If it got lost at the border, that would be a situation where it would be hard to pin the blame on Pinwall. But, they are the retailer and they should make good on the purchase. Cost of doing business. Link to comment Share on other sites More sharing options...
Donvito Posted April 22, 2015 Share #27 Posted April 22, 2015 Currently going through an issue with Pinwall regarding an item I returned. My tracking shows them receiving it three weeks ago but they didn't process a refund. I contacted them and they asked if I had a tracking number. I sent them the documentation so now, maybe, I'll receive my refund. They did ship real fast but I can't comment as to condition of the part as I didn't open the box. Their communication isn't very good. I sent them a request to cancel the order before it shipped but they shipped it anyway. Now, it's taken them 6 days to reply to my message. Link to comment Share on other sites More sharing options...
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