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Vicki and I flew to Las Vegas at the end of March to celebrate her 50th. We had some problems with the Air Canada flight leaving Toronto - it left, it came back, it was supposed to leave again, it was cancelled, it eventually went out the next morning. So, I wrote to our good buddies at AC and asked them to compensate us for: ·one night's hotel stay in Veags (I had pre-booked and pre-paid), ·breakfast (Tim's at TorontoAirport would not accept the AC voucher) and ·one night of parking at TorontoAirport). Anywho ... finally (a couple of months later) I get a response back from my good buddy (budette?), a certain T Wylie at AC Customer relations. It's basically a "too bad-so sad-but you're SOL" letter, where s/he tells me that they have already compensated me - on the rescheduled flight we received a letter - en francais, even - allowing us the pleasure of taking $75 off their nearly-exhorbitant regular fees whenever we felt like it ... and oh yeah ... please submit your original parking and meals receipts so that we can "consider" whether or not to reimburse you. So, this morning, I thought I'd have some fun with my good friend T. Wylie - here's the letter that I sent him/her back:
