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It pays to stay calm.


KarlS

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Well Medicare says they MUST give me my money back for the non-working back brace. Says it's in the contract to get paid by medicare they have to take back any and all equipment that is unable to be used as designed. Stayed very calm and polite every time I talked with the brace company, the surgeons office (who they blamed) and Hospital (who they blamed) and Medicare. Since the billing had not went through medicare yet they will also loose the balance of the $1290.00 medicare would of paid them. Medicare told me to take the brace back tomorrow and get a returned item receipt with payment. If they will not do this I'm to call medicare back from there and they will tell them again and will stop all payment to them for ALL medicare claims until they do. Does not pay to mess with Venture riders.

 

:big-grin-emoticon: Feel a whole lot better. $389.60 for the bike.

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