Dowco Guardian EZ-Zip Motorcycle Cover

[SteveP]

Just wanted to share a very positive experience I recently had with DOWCO, Inc.

For over five years I've been using the Guardian EZ-Zip Motorcycle Cover to cover my RSV when we spend nights away from the garage. Well, a couple of weeks ago the zipper on the storage bag broke apart at the seam. I know that the cover has a lifetime warranty, but didn't think it would cover the bag. I went on their website to purchase a new storage bag, but did not see it for sale as a separate item. Using their contact form, I asked how I could purchase a replacement storage bag.... their reply: A free replacement is on it's way via US Mail. Three days later I had the new bag.

 

The cover is high quality and has done a great job through years of service and looks none worse for the wear. The zippered rear really makes covering and uncovering the RSV an easy task. If I'm ever in the market for a new cover (unlikely, given the lifetime warranty) I would definitely check out DOWCO, Inc. They stand behind their quality products.

 

http://www.dowcopowersports.com/products/motorcycle_covers/index.cfm

 

 

I have no financial or other interest in this company... just sharing a story of good customer service.

Edited April 26, 2010 by SteveP
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