TheKid Posted January 11, 2013 Share #1 Posted January 11, 2013 I just wanted to let everyone know how pleased and professional this company is. One of the most pleasurable company to deal with. I have been working with Jim to get better braking power on my dad's 07 trike. He sent us new brake shoes and the larger rotors right before Christmas. During the time I was at dad's we worked on the bike. The brake pads didn't fit the calipers so we just didn't use them because the ones on there were still good. Went to put the wheels on and they didn't fit, wheel hit the caliper. So I called and got Jim's voice mail saying he was out until after the holidays, expected really. I called today and left a message for him to call me back. He did promptly and now he is going to send new calipers with all the fittings to get all the new stuff on. I am really happy this company stands behind their kits and helps owners of older models upgrade to their newer equipment. If or when I get a trike it will be a Hannigan for sure. Link to comment Share on other sites More sharing options...
Carbon_One Posted January 12, 2013 Share #2 Posted January 12, 2013 Just one of the reasons I'm having them trike out my 09 next month. Really looking forward to the completed package . Larry Link to comment Share on other sites More sharing options...
leo3wheel Posted January 12, 2013 Share #3 Posted January 12, 2013 Nice to see an update on this project. Glad you are having a good experience with Hannigan. We are very pleased. Link to comment Share on other sites More sharing options...
miner999r Posted January 29, 2013 Share #4 Posted January 29, 2013 Good to hear my son in laws uncle is doing a good job! Link to comment Share on other sites More sharing options...
ragtop69gs Posted January 29, 2013 Share #5 Posted January 29, 2013 Customer service is what you'll get when dealing with Hannigan. They have exceeded my expectations every time I've had to contact them. Link to comment Share on other sites More sharing options...
Aussie Annie Posted January 29, 2013 Share #6 Posted January 29, 2013 And they were kind enough to show Alan some of the factory when we went there with B2mom & B2dad in 2011. They were still re-building then after the terrible fire. **Alan was VERY impressed** Link to comment Share on other sites More sharing options...
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